Balad Social FAQs
Event Information
What are the dates for Balad Social?
Balad Social opens its gates to you Friday August 15th and will continue every Thursday and Friday after
Where is Balad Social located?
You can find the fun here 📍
What age do I have to be to attend Balad Social?
You have to 18 or older to join the party.
What time do the gates open and close?
We open our gates at 9:30pm, and close them at 2:00am, with programming from 10:00pm to 3:00am.
Will I need to show ID to enter the venue?
You will need a physical or digital copy of your ID to enter the Festival and may be asked to show this upon entry.
Who will be performing at Balad Social?
All of our parties are packed with a lineup of the best international and local talents! Keep an eye on NOFOMO for each week's lineup!
What is the Dress code?
Dress to impress but please respect local customs - Security reserves the right to deny entry to anyone dressed inappropriately
Is the event equipped to service Persons with Disabilities?
No, unfortunately Balad Social is not equipped to service People with Disabilities.
Are there any phone charging stations?
Unfortunately, we will not have phone charging stations onsite.
Will there be shisha available?
No, shisha will not be available.
Will there be First Aid services onsite?
Yes, we will have First Aid services onsite.
Are there ATM's available onsite?
Unfortunately, we will not have any ATM's available onsite.
What kind of payments do you take onsite?
It is a cashless event. Accepted forms of payment include Visa, Mastercard, Mada, and Apple Pay.
Is there a Lost and Found onsite?
Yes, please drop off any found items at the Ticketing Desk or contact us at:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
Event Policies
What are the prohibited items that I am not allowed to enter with?
Outside food and drinks weapons, drugs, laser pens, medications without doctors prescription, horns and loud hailers, non-religious or non-medical face masks and coverings, whistles, fireworks, glass and glass cups, perfumes, aerosol sprays, spray paint, graffiti pens, luggages and large bags, large umbrellas, flag poles, shooting/selfie sticks, high-visibility and safety vests, candles, lanterns, folding chairs and tables.
What if I am found with a prohibited item?
Any prohibited items found on you will be handed over to the local authorities. We abide by KSA law and have a zero tolerance policy towards any form of drugs or alcohol at our events.
Will my bag be checked before I enter the event?
Please be aware that bag checks will be made by security BEFORE you enter the event. Our Security team may also ask you to empty your pockets should they suspect you are carrying any prohibited items.
I have been involved in an uncomfortable situation onsite and I am feeling unsafe.
Every MDLB event is an open and safe space for everyone to celebrate. The safety of our attendees is our top priority. In the case of encountering any incident please reach out to the closest organizer from our team and they will help you accordingly as we have a zero tolerance policy towards all forms of harassment.
We also have our RESPECT team onsite to aid and assist if you are feeling uncomfortable. Please look out for them in the red vests throguhout the festival.
What is your policy on taking photos/recording videos at Balad Social?
No professional recording equipment or cameras are allowed. Please make sure to be courteous of other guests and respect their privacy!
Am I allowed to smoke at Balad Social?
You will be able to smoke in a designated outside area.
Transportation and Parking Information
Is there parking available at Balad Social?
There is no onsite parking, however, there is puplic parking options in the area
Is there a ride share drop off point at Balad Social?
Unfortunately, there are no rideshare points available for this event.
Can I bring a bag to Balad Social?
Sure - but limit it to a small handbag at most.
Ticket Information
How can I get tickets for Balad Social?
You can grab your tickets for all our events by downloading and purchasing through our NOFOMO app.
What is the NOFOMO app and how do I use it?
The NOFOMO app is our new app designed to make your entry experience into all of our events drama free! This will be the only way to receive your ticket for our events.
Please make sure to download the App on Google Play or the Apple App store to get your ticket.
Can I receive my tickets by email, SMS, or WhatsApp?
All tickets are digital and delivered through the NOFOMO App only. Your confirmation email will outline how you can download the app on the Apple App or Google Play store to receive your tickets.
What if I buy tickets for my friends?
No problem! Simply open the app, select the tickets you wish to transfer, and follow the prompts to complete the process. Your friend will also need to have downloaded the app. It’s quick and straightforward!
How do I cancel transferring the ticket to my friend?
If your friend has accepted the ticket, you cannot cancel the transfer. However, if they haven't accepted it yet, you can click on 'Revoke' to get the ticket back.
I do not have data or wi-fi, how will I access my ticket at the event?
Please try to have a connection to access the app when you arrive at the venue. Screenshots of your ticket will not be allowed.
If you cannot access your ticket on the app once you're at the event, please visit our Ticket Resolution team and they will assist you.
I purchased my ticket from a Reseller company, and their email directed me to the NOFOMO app - where can I find it?
Cool! Just accept the ticket from your tickets section in the app, and you will have it !
I don't see my ticket in the NOFOMO app - what should I do?
Please contact any of the following channels:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
What are the accepted forms of payment for purchasing tickets?
Accepted forms of payment include Visa, Mastercard, Mada, and Apple Pay
Are there any Group Discounts?
There are NO discounts on group tickets.
What is the maximum number of tickets I can purchase?
MDLBEAST has a maximum limit of 20 tickets per transaction.
Is there any official channel to sell my ticket?
All sales are final and we do not provide a way for you to resell your ticket.
Customer Care
Who do I contact for support with my ticket order?
Please contact any of the following channels:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
How can I change my details after the ticket purchase is complete?
Please contact any of the following channels:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
Can I change the entry date of my ticket?
Generally, orders cannot be modified. However, if you have a specific request, please get in touch with our Customer Care department via email or telephone and they will assist you further.
I purchased tickets but did not receive a confirmation email, what do I do?
A confirmation email will be shared upon completion of your purchase - please note it can take up to 30 minutes for the link to arrive at the provided email address. Please check your spam or junk folder if the confirmation email cannot be located in your inbox. If the email address was submitted incorrectly, you will not receive your purchase confirmation email.
You can also login to your online account to verify your email address and contact:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
I have not yet received my tickets. What should I do?
A confirmation email will be shared upon completion of the purchase and tickets will be shared closer to the event date. Please note that it can take up to 30 minutes for your confirmation email to arrive at the provided email address and check your spam or junk folder if the confirmation email cannot be located in your inbox. If the email address was submitted incorrectly, you will not receive the email to access your e-tickets.
You can also login to your online account to verify the provided email address and contact
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
Can I add tickets to my order after it has been processed?
No, you will have to create a new order.
Can I give my ticket to someone else?
No problem! Ticket transfers are fine by us through the NOFOMO app.
Can I upgrade my ticket?
You are able to upgrade to a higher ticket tier for tickets purchased ONLY if you are the original purchaser. Any transferred tickets are only eligible for purchased upgrades if made by the orginal purchaser.
For any questions on this contact us at:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
Upgrades are also applicable on discounted orders but the discount percentage will not be applicable.
I want my tickets to be emailed to me, is that possible?
All tickets are digital and delivered through the NOFOMO App only. Your confirmation email will outline how you can download the app on the Apple App or Google Play store to receive your tickets.
My ticket is not uploading to the app
Please check the QR code on your order confirmation email where you can find a tutorial on how to retrieve your ticket.
Download the NOFOMO App on the Apple App store or Google Play store.
Login using the email and mobile you registered with and you will find your tickets
Can I cancel my ticket?
No, once the purchase is complete the ticket order can not be cancelled or modified and no refunds will be given.
What should I do if I lose something?
You can visit the Ticket Desk during the event.
You can also enquire about lost and found items after the event by contacting our Customer Care team:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
How can I contact Lost and Found after the event?
Contact us via the channels below:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
What if I find someone else's item?
Please bring the item to the Ticket Desk.