SOUNDSTORM24 FAQs

Event Information

We’re back and louder than ever! We're excited to announce our return on December 12-13-14, 2024🌪⚡️


Soundstorm takes place in Banban, Riyadh.


Though our NOFOMO app of course! Please download the NOFOMO app through the Google Play or Apple App Store to purchase your ticket and gain access to the festival!


At Soundstorm we have something for everyone, please click here to see the latest artist announcements and follow us on social media to get all the latest news!


We will continue to have more surprise drops for our BEASTS as we get closer to the Festival 😍 Stay tuned! 🔥🔥


Check the daily lineup for Soundstorm 2024 on our website 🤩 Stay close for the Arab artists announcements! 🔥🔥


You have to be at least 16 years old to attend Soundstorm.


You will need a physical or digital copy of your ID to enter the Festival and may be asked to show this upon entry.

Please make sure you download the NOFOMO App and create an account using the same email and mobile number that you used to purchase your tickets


Soundstorm is your place to dress to impress🕺🏻 Keep in mind that it gets chilly in December - so dress warmly. Please respect local customs - Security reserves the right to deny entry to anyone dressed inappropriately


Festival gates opens at 7:00pm and close at 2:00am, with artist programming until 4:00 am on some stages. Please make sure you have entered before 2:00am to enjoy the party🌪🔥,


Yes, the festival is equipped to serve all individuals. Music is for everyone! 🕺


Yes, we will have First Aid services available at Soundstorm


Yes, there will be prayer zones located outside the festival gates.


No, smoking is not permitted inside the festival.


Yes, we will have an open wifi network for all festival guests


Yes, we will have charging stations available for festival guests.


Unfortunately, we will not have locker storage at this event.


Yes, there will be merchandise available for purchase across the festival site.


Of course! We will offer a wide range of F&B from street food to fine culinary experiences at the event. Stay tuned to find out what delicious treats will be available to you onsite! 🍔 🌯 🍟

Event Policies

For the safety and comfort of everyone, prohibited items include face masks, perfume bottles, weapons, illegal substances, outside drinks, glass bottles, and other items that may disrupt the event atmosphere. The full prohibited items list can be found here.


Any prohibited items found on you will be handed over to the local authorities. We abide by KSA law and have a zero tolerance policy towards any form of drugs or alcohol at our events.


Please be aware that bag checks will be made by security BEFORE you enter the event. Our Security team may also ask you to empty your pockets should they suspect you are carrying any prohibited items


Soundstorm festival is an open and safe space for everyone to celebrate. The safety of our attendees is our top priority. In the case of encountering any incident please reach out to the closest organizer from our team and they will help you accordingly as we have a zero tolerance policy towards all forms of harassment. We also have our RESPECT team onsite to aid and assist if you are feeling uncomfortable. Please look out for them in the red vests throguhout the festival.

Transportation and Parking Information

Yes, you can use your own car to reach and leave the festival, and there will be dedicated parking areas for each ticket tier 🌪🚗


If you hold a GA ticket you will NOT require a Vehicle Access Parking Permit (VAPP) to enter your designated parking lot. For our VIB, VIB+, Balcona, and VIB Box guests, a VAPP will be required. This year the VAPP will be digital and attached to your Festival ticket in the NOFOMO app. Stay tuned for more details


Your parking will be allocated in accordance to your ticket purchased.

📍GA EAST PARKING📍

📍GA WEST PARKING📍

📍VIB PARKING📍


Yes, you can use Taxi, Careem, and Uber to reach and leave the festival. Have ‘em drop you off at your ticket tier entrance 🌪🚕


We encourage our ticketholders to carpool with friends and family to reach and leave the festival, as it will make the car ride much more fun and will give you a head start to warm up for the night! We suggest making sure you all have the same ticket tiers so it allows you to park and enter through the same Gate 🕺🚗


This year your VAPP will be attached to your digital ticket to make entry smoother than ever! Make sure to download the NOFOMO app as this will be the only way to enter the festival.


Your VAPP is attached to your ticket and only valid for the day(s) that you are coming to the Festival.


Yes! If the ticket is a VIB, VIB+, Balcona, or VIB Box ticket then you will receive a digital VAPP attached to your festival ticket.

Ticket Information

The NOFOMO app is our new app designed to make your entry experience into all of our events drama free! This will be the only way to receive your ticket for our events. Please make sure to download the App on Google Play or the Apple App store to get your ticket.


No problem! Simply open the app, select the tickets you wish to transfer, and follow the prompts to complete the process. Your friend will also need to have downloaded the app. It’s quick and straightforward!


If your friend has accepted the ticket, you cannot cancel the transfer. However, if they haven't accepted it yet, you can click on 'Revoke' to get the ticket back.


Please try to have a connection to access the app when you arrive at the venue. Screenshots of your ticket will not be allowed. If you cannot access your ticket on the app once you're at the event, please visit our Ticket Resolution team and they will assist you.


Cool! Just accept the ticket from your tickets section in the app, and you will have it !


Please contact any of the following channels:

contact: contact@nofomo.com

Phone: +966 92 000 0208

WhatsApp: +966 55 911 4473


We have many ticket types available for you this year with TONS of perks to make your Soundstorm experience out of this world! 🌎 💫

Please visit https://mdlbeast.com/en/events/soundstorm-2024 to find the experience that's right for you!


A 1-Day Pass includes full access to all festival areas based on your ticket tier, plus parking, wallet credit, and other perks dependent on your ticket tier. A 3-Day Pass includes full access to all festival areas based on your ticket tier, plus parking, and even more wallet credit to spend each day or all at once across all 3 Days of the festival. https://mdlbeast.com/en/events/soundstorm-2024


Our General Admission ticket grants you entry to the festival grounds and all stages as well as complimentary parking. You will also receive SAR 25 wallet credit to use on F&B per day. Check out the https://mdlbeast.com/en/events/soundstorm-2024 to learn more about the GA ticket perks🌪⚡️


GA+ brings you a privileged vibe with exclusive GA+ viewing areas, speedy access through dedicated festival entry lanes, and double the wallet credit (SAR 50 per day) to keep the party going! Check out https://mdlbeast.com/en/events/soundstorm-2024 to learn more about the GA+ ticket perks🌪⚡️


Enjoy an exclusive table for 6 overlooking the Big Beast stage from an elevated platform. Each table includes GA+ ticket perks + up-close views, F&B table service, and F&B credit. You will also receive access to special GA+ Viewing areas. SAR 600 daily Wallet Credit also included.


Get the unlimited access to exclusive elevated VIB platforms, with SAR 100 daily wallet credit included. This tier also includes entry through the dedicated VIB Gate and entry to VIB parking and the VIB elevated walkways. Check out the https://mdlbeast.com/en/events/soundstorm-2024 to learn more about the VIB ticket perks🌪⚡️


Very Important Beast 🕺


With only limited tickets available, our VIB+ grants you access to a side stage viewing platform, an exclusive viewing area in the VIB Box Tower with complimentary F+B, SAR 500 Wallet credit per day, Valet Parking, and Golf Cart transportation between stages. Check out the link to learn more 🌪⚡️ https://mdlbeast.com/en/events/soundstorm-2024


In addition to the VIB perks, VIB Balconas offer semi-private seating facing Big Beast, with table service and a complimentary stocked beverage fridge. You will also receive Wallet Credit of SAR 1,600 per day, VIB Parking and Entry and access to the Stormloop and VIB Platform. Hurry up and get your VIB Balcona tickets now! 🌪⚡️ https://mdlbeast.com/en/events/soundstorm-2024


Enjoy VIB perks like VIB Gate Entry and Parking, and access to VIB Platforms, while also having your own semi-private Balcona in UG1. This ticket tier also comes with SAR 3,000 Wallet Credit per day. Grab your UG1 Balcona tickets now! https://mdlbeast.com/en/events/soundstorm-2024


Yes, you are able to select any available Balcona from the seating plan.


Enhance your experience by reserving a VIB Box for up to 20 people! You will receive access to a dedicated private unit facing Big Beast with unlimited food + beverage. Enjoy added conveniences like Valet Parking, dedicated VIB Box entry, access to the VIB Platform and UG1 Balcona area. 🕺🕺 Contact our Sales team through the channels below. Email: vibsales@mdlbeast.com


Yes! If purchasing an Accommodation Package you will be able to indulge in luxury at either the IHG Durrat Al Riyadh or Hilton Hotel by booking a 2-4 bedroom Villa or double/twin room accommodation for the duration of the festival. Your stay will include 3 days of VIB tickets, access to all hotel facilities, complimentary daily meals, dedicated shuttle service to the VIB Entrance, and daily festival Wallet Credit, all supported by an onsite team to assist in your every wish. Secure one of our limited rooms and join the party!


Some tickets include Wallet Credits that can be used for purchases during Soundstorm 2024. Follow these simple steps to make the most of them:

1. Download and Open the NOFOMO App
Ensure you’ve downloaded the NOFOMO app in advance. Navigate to the "My Tickets" tab, located in the middle of the bottom menu.

2. Present Your Ticket QR Code
Your Wallet Credits are linked to your Soundstorm 2024 ticket in the NOFOMO app. When making an F&B purchase, show the Wallet Credit QR code to merchant.

3. Order and Enjoy!
Choose your favorite food and beverages. If your credits don’t cover the full amount, pay the difference using another payment method.


Your Credit Wallet contains your Wallet Credit and the amount you have depends on your ticket type. Please refer to your ticket in the NOFOMO app which will tell you how much you are entitled.


Our Credit Wallet Resolution booths are located nearby, we have 3 in GA and 1 in VIB - ask an F+B vendor for directions. Our friendly booth staff is happy to help with any questions.

Customer Care

Please contact any of the following channels: contact@nofomo.com Phone: +966 92 000 0208 WhatsApp: +966 55 911 4473


Please contact any of the following channels: contact@nofomo.com Phone: +966 92 000 0208 WhatsApp: +966 55 911 4473


Unfortunately your ticket cannot be changed to another date and is valid only for the date you purchased it for.


A confirmation email will be shared upon completion of your purchase - please note it can take up to 30 minutes for the link to arrive at the provided email address. Please check your spam or junk folder if the confirmation email cannot be located in your inbox. If the email address was submitted incorrectly, you will not receive your purchase confirmation email. You can also login to your online account to verify your email address and contact

contact: contact@nofomo.com

Phone: +966 92 000 0208

WhatsApp: +966 55 911 4473


A confirmation email will be shared upon completion of the purchase and tickets will be shared closer to the event date. Please note that it can take up to 30 minutes for your confirmation email to arrive at the provided email address and check your spam or junk folder if the confirmation email cannot be located in your inbox. If the email address was submitted incorrectly, you will not receive the email to access your e-tickets. You can also login to your online account to verify the provided email address and contact

contact: contact@nofomo.com

Phone: +966 92 000 0208

WhatsApp: +966 55 911 4473


No, you will have to place a new order.


Yes, you can transfer tickets to anyone you like! However, 3-Day tickets are not able to be transferred after the first day is used. So once a 3-Day ticket is used by a ticketholder even once, the ticket will not be transferrable to anyone else.


You are able to upgrade to a higher ticket tier for tickets purchased ONLY if you are the original purchaser. Any transferred tickets are only eligible for purchaed upgrades if made by the orginal purchaser. For any questions on this contact us at:

contact@nofomo.com Phone: +966 92 000 0208 WhatsApp: +966 55 911 4473 Upgrades are also applicable on discounted orders but the discount percentage will not be applicable.


FOC tickets cannot be upgraded. In order to enjoy the perks of the new ticket category you will need to purchase a new ticket. Please contact our customer support team at the channels below:

contact: contact@nofomo.com

Phone: +966 92 000 0208

WhatsApp: +966 55 911 4473


All tickets are digital and delivered through the NOFOMO App only. Your confirmation email will outline how you can download the app on the Apple App store or Google Play store to receive your tickets.


All tickets are digital and delivered through the NOFOMO App only. Your confirmation email will outline how you can download the app on the Apple App or Google Play store to receive your tickets.


Please check the QR code on your order confirmation email where you can find a tutorial on how to retrieve your ticket Download the NOFOMO App on the Apple App store or Google Play store. Login using the email and mobile you registered with and you will find your tickets


A confirmation email will be shared upon completion of your purchase - please note it can take up to 30 minutes for the link to arrive at the provided email address. Please check your spam or junk folder if the confirmation email cannot be located in your inbox. If the email address was submitted incorrectly, you will not receive your purchase confirmation email. You can also login to your online account to verify your email address and contact:

contact: contact@nofomo.com

Phone: +966 92 000 0208

WhatsApp: +966 55 911 4473


Please contact any of the following channels:

contact: contact@nofomo.com

Phone: +966 92 000 0208

WhatsApp: +966 55 911 4473


No, once the purchase is complete the ticket order can not be cancelled or modified and no refunds will be given.