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Boris Brejcha FAQ

Event Information

Onyx returns to you on October 31, 2024.


Onyx Arena is located in Jeddah, you can find our exact location here.


All of our weekends are packed with a lineup of international and local talents!😍πŸ”₯


You have to be at least 18 years old to attend any event at Onyx Arena.


Dress to impress but please respect local customs - Security reserves the right to deny entry to anyone dressed inappropriately. please refrain from wearing non-religious or non-medical face masks and coverings.


We open our doors at 8:00pm, with music from 9:00 - 1:30am. Please know the last time you will be able to enter the venue is 1:00am


Yes, kindly make sure you bring your ID card upon entering in case it is requested.


Yes, Onyx is equipped to service Persons with Disabilities.


Unfortunately, you cannot find MDLBEAST merchandise at Onyx


Of course! We offer a wide range of F&B and many delicious treats will be available to you onsite! πŸ” 🌯 🍟


No, shisha is not be available at Onyx Arena.


Yes we have First Aid services at Onyx Arena.


Yes, there will be Information Booths at Onyx Arena.


Unfortunately we do not have Wifi available in Onyx Arena.


Unfortunately, we do not have locker storage at Onyx Arena.


Unfortunately, we do not have ATM's present at Onyx Arena.


Unfortuantely we do not have dedicated Prayer Rooms at Onyx Arena.


Unfortunately, we do not have phone charging stations present at Onyx Arena.


It is a cashless event. Accepted forms of payment include Visa, Mastercard, Mada, and Apple Pay.

Transportation and Parking Information

Yes! You can find the GA Parking area here πŸ“


Yes! You can find the VIB Parking area here πŸ“

Ticket Information

You can grab your tickets from 🎟


It's best to secure your tickets by buying them online 🎟. Limited tickets will be available at the entrance and subject to availability


Accepted forms of payment include Visa, Mastercard, Mada, and Apple Pay and Tabby


You can grab your GA ticket for SAR199 or VIB ticket for SAR699


A GA Ticket includes parking and entry to the event.


A VIB ticket includes dedicated parking, a dedicated entry gate, elevated platform viewing areas, and complimentary F+B.


Yes, you can upgrade your ticket. Just contact our care unit through any of our support channels for further support. Email: care@mdlbeast.com Phone: +966920000208


There are NO discounts on group tickets.


Unfortunately, your individual ticket is only valid for this event.


MDLBEAST has a maximum limit of 20 tickets per transaction.


Unfortunately, we don't allow for resales.

Event Policies

No. Onyx Arena is a non-smoking venue.


Outside food and drinks, face masks, whistles, fireworks, aerosol/paint sprays, laser/graffiti pens, medications without doctors prescription, large bags, large umbrellas, flag poles, candles/lanterns, folding chairs/tables, professional cameras/selfie sticks, recording equipment and drones.


No professional recording equipment or cameras are allowed. Please make sure to be courteous of other guests and respect their privacy!

Customer Care

Please contact any of the following channelsfor aftersales ticket purchase support care@mdlbeast.com Phone: +966 92 000 0208 whatsApp: +966 55 911 4473


Please check with your bank first to see if there was a problem with the transaction. If not - Send us an email to care@mdlbeast.com or call us on +966920000208


Check your spam/junk email folder. If not found, contact our care unit through any of our support channels: Email: care@mdlbeast.com Phone:+966 92 000 0208


Please contact any of the following channels: care@mdlbeast.com Phone: +966 92 000 0208 whatsApp: +966 55 911 4473 for aftersales ticket purchase support


No, you will have to create a new order.


No, once the purchase is complete the ticket order can not be cancelled or modified and no refunds will be given.


Tickets are nonrefundable and cannot be reimbursed. Check Terms&Conditions


Generally, orders cannot be modified. However, if you have a specific request, please get in touch with our Customer Care department via email or telephone and they will assist you further.


Yes! Ticket exchanges are fine by us.


No worries! Although we don't have a lost and found service, you can send us an email to care@mdlbeast.com or call on 920000208 Our team will check if your item popped up at our venue and help you out.