Dive into the heart of exceptional customer service with a deep exploration of its core principles. Master time-tested methods to consistently delight your customers, understand the art of making both lasting first and unforgettable final impressions and harness the unmatched power of effective communication as the cornerstone of unparalleled service.

Designed for individuals who are kick starting their career in events and have began working at festivals in Saudi Arabia. An interactive three-day course which transfers knowledge all based around customer service at festivals. It will delve into all aspects of customer service - from hello to goodbye - to allow attendees to understand how to implement their learnings within their job roles and various other operational roles.