INTRODUCTION TO CONSUMER SERVICE (ENTRY LEVEL)
DateS: 28-29 April
Length of Workshop: 2 Days
Time: 10:00 AM- 3:00 PM
Location: Riyadh Classroom
Workshop Size: 25
Become part of the journey to Enhanced Consumer Service!
This interactive, two-day workshop is full of energy and promises to be fun for all who attend! Dive into the heart of exceptional client service with a deep exploration of its core principles. Master time-tested methods to consistently delight your customers, understand the art of making both lasting first and unforgettable final impressions, and harness the unmatched power of effective communication as the cornerstone of unparalleled service.
Designed for individuals kick-starting their career in consumer service or currently in a front-facing role and interested in increasing their knowledge of service delivery.
Trainer
Matthew Lamb
Matthew is the author of ‘Around the World in 80 Events’. A project that was more than a journey. In 2019 Matthew adventured around the world to attend or volunteer at 80 events in 26 countries in the space of eight months and two weeks.
Matthew's experience allowed him to immerse into over 164 meetings with tourism boards, event bodies and venues (to name a few) across the world. His adventure is now a book shared around the world that allows readers to join his global exploration of customer service.