SOUNDSTORM25 FAQs
Event Information
When is Soundstorm?
We’re back and louder than ever!
We're excited to announce our return on December 11-12-13, 2025🌪⚡️
Where is Soundstorm?
Soundstorm takes place in Banban, Riyadh.
How old do I have to be to attend Soundstorm?
You have to be at least 16 years old to attend Soundstorm.
What is the lineup for Soundstorm?
At Soundstorm we have something for everyone, please check out NOFOMO and follow us on social media to get all the latest udpates on artist announcements!
Will I need my ID to enter?
You will need a physical or digital copy of your ID to enter the Festival and may be asked to show this upon entry.
Please make sure you download the NOFOMO App and create an account using the same email and mobile number that you used to purchase your tickets.
What is the Soundstorm dress code?
Soundstorm is your place to dress to impress🕺🏻 Keep in mind that it gets chilly in December - so dress warmly.
Please respect local customs - Security reserves the right to deny entry to anyone dressed inappropriately
Is Soundstorm equipped to service Persons with Disabilities?
Yes, the festival is equipped to serve all individuals. Music is for everyone! 🕺
Event Policies
Will my bag be checked before I enter the event?
Please be aware that bag checks will be made by security BEFORE you enter the event.
Our Security team may also ask you to empty your pockets should they suspect you are carrying any prohibited items.
I'm coming straight from the airport, am I able to bring my luggage with me to the festival?
No, unfortunately only small bags will be allowed onsite. Please drop your luggage off before you head to the festival.
I have been involved in an uncomfortable situation onsite and I am feeling unsafe.
Soundstorm festival is an open and safe space for everyone to celebrate. The safety of our attendees is our top priority. In the case of encountering any incident please reach out to the closest organizer from our team and they will help you accordingly as we have a zero tolerance policy towards all forms of harassment.
We also have our RESPECT team onsite to aid and assist if you are feeling uncomfortable. Please look out for them in the red vests throguhout the festival.
Transportation and Parking Information
Can I drive and is there parking available at the Festival?
Yes, you can use your own car to reach and leave the festival, and there will be dedicated parking areas for each ticket tier 🌪🚗
Can I use Taxi, Careem, or Uber to reach and leave the festival?
Yes, you can use Taxi, Careem, and Uber to reach and leave the festival. Have ‘em drop you off at your ticket tier entrance 🌪🚕
Ticket Information
What is the NOFOMO app?
The NOFOMO app is designed to make your entry experience into all of our events drama free! This is the only way to receive your ticket for our events.
Please make sure to download the App on Google Play or the Apple App store to get your ticket.
When will I receive my tickets?
All tickets are available in the NOFOMO app only.
Please make sure you download the NOFOMO App and create an account using the same email and mobile number that you used to purchase your tickets
What if I buy tickets for my friends?
No problem! Simply open the app, select the tickets you wish to transfer, and follow the prompts to complete the process. Your friend will also need to have downloaded the app. It’s quick and straightforward!
How do I cancel transferring the ticket to my friend?
If your friend has accepted the ticket, you cannot cancel the transfer. However, if they haven't accepted it yet, you can click on 'Revoke' to get the ticket back.
I do not have data or wi-fi, how will I access my ticket at the event?
Please try to have a connection to access the app when you arrive at the venue. Screenshots of your ticket will not be allowed.
If you cannot access your ticket on the app once you're at the event, please visit our Ticket Resolution Booth on-site and they will assist you.
I purchased my ticket from a Reseller company, and their email directed me to the NOFOMO app - where can I find it?
Cool! Just accept the ticket from your tickets section in the app, and you will have it !
I don't see my ticket in the NOFOMO app - what should I do?
Please contact any of the following channels:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
What are the different ticket options available this year?
We have many ticket types available for you this year with TONS of perks to make your Soundstorm experience out of this world! 🌎 💫
Please visit NOFOMO to find the experience that's right for you!
What is the difference betweeen a 1-Day and 3-Day Soundstorm Pass?
A 1-Day Pass includes full access to all festival areas based on your ticket tier, plus parking, wallet credit, and other perks dependent on your ticket tier.
A 3-Day Pass includes full access to all festival areas based on your ticket tier, plus parking, and even more wallet credit to spend each day or all at once across all 3 Days of the festival!
Visit NOFOMO to find the ticket that's right for you!
What is a STORM ticket and what is included?
Our STORM tickets grant you entry to the festival grounds and all stages as well as complimentary parking. You will also receive SAR 25 wallet credit to use on F&B, merch, or festival glam per day.
Check out NOFOMO to learn more about the STORM ticket perks🌪⚡️
What is a STORM+ ticket and what is included?
STORM+ grants you access to the festival, with an elevated viewing platform at Big Beast and dedicated viewing zones at all other stages. You will also receive SAR 75 Wallet credit per day to spend on F+B, merch or festival glam, dedicated parking, and entrance lanes.
Check out NOFOMO to learn more about STORM+ ticket perks🌪⚡️
What does VIB stand for?
Very Important Beast 🕺
What's included with a VIB Ticket?
Get unlimited access to exclusive elevated VIB platforms, with SAR 100 daily wallet credit included to spend on F+B, merch, or festival glam. You'll start your journey by parking in designated VIB parking lots, and enter through a dedicated VIB gate for quick and easy access into the festival and the VIB walkways
Check out NOFOMO to learn more about VIB ticket perks🌪⚡️
What's included with a VIB+ Ticket?
With only limited tickets available, our VIB+ ticket grants you access to the VIB Box Lounge, where you will receive complimentary F+B after enjoying Valet Parking and entering through the VIB Box gate. You will also receive exclusive access to side-stage platforms close to the DJ booths, elevated VIB viewing platforms, and the VIB elevated walkway. Golf cart transport between stages, and 500 SAR to spend on F+B, merch, and festival glam are also included!
Check out NOFOMO to learn more about VIB+ ticket perks🌪⚡️
What's included with a VIB Balcona ticket?
In addition to all of the VIB perks listed above, PLEXI VIB Balconas offer your very own VIB Balcona overlooking the PLEXI stage for 15 people, with 15 VIB Tickets included in this package.You will have SAR 2250 to spend on food and beverage within your Balcona as well as SAR 100 Wallet Credit per ticket.
Check out NOFOMO to learn more about VIB Balcona ticket perks🌪⚡️
Can I select a specific Balcona?
Yes, you are able to select any available Balcona from the seating plan.
What's included with a VIB Table ticket?
In addition to all of the VIB perks listed above, a VIB Table ticket offers you a pre-booked table for 6 people on an elevated platform overlooking Big Beast, with 6 VIB Tickets included iwith the table. You will have SAR 900 to spend on food and beverage within your Table as well as SAR 100 Wallet Credit per ticket.
Check out NOFOMO to learn more about VIB Balcona ticket perks🌪⚡️
How can I purchase a VIB Box?
Please contact our Sales team through vibsales@mdlbeast.com
What's included with a VIB Box purchase?
Enhance your experience by reserving a VIB Box for up to 20 people! You will receive access to a dedicated private unit facing Big Beast with unlimited food + beverage. Enjoy added conveniences like Valet Parking, dedicated VIB Box entry, and access to the VIB Platform area. 🕺🕺
Contact our Sales team through vibsales@mdlbeast.com
Do you have any Accommodation options?
Yes! If purchasing an Accommodation Package you will be able to indulge in luxury at the Intercontinental Durrat Al Riyadh by booking a 2-4 bedroom Villa or double/twin room accommodation from December 10-1half-board dining, dedicated shuttle service to the VIB Entrance, and SAR 300 of daily festival wallet credit to spend on F+B, merch, or festival glam! This will all be supported by an onsite team at the hotel to assist in your every wish.
Secure one of our limited rooms on NOFOMO to join the party!
Customer Care
Who do I contact for support with my ticket order?
Please contact any of the following channels:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
How can I change my details after the ticket purchase is complete?
Please contact any of the following channels:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
Can I change my ticket to another date?
Unfortunately your ticket cannot be changed to another date and is valid only for the date you purchased it for.
Can I cancel my ticket?
No, once the purchase is complete the ticket order can not be cancelled or modified and no refunds will be given.
I purchased tickets but did not receive a confirmation email, what do I do?
A confirmation email will be shared upon completion of your purchase - please note it can take up to 30 minutes for the link to arrive at the provided email address. Please check your spam or junk folder if the confirmation email cannot be located in your inbox. If the email address was submitted incorrectly, you will not receive your purchase confirmation email.
You can also login to your online account to verify your email address and contact:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
I have not yet received my tickets. What should I do?
A confirmation email will be shared upon completion of the purchase and tickets will be shared closer to the event date. Please note that it can take up to 30 minutes for your confirmation email to arrive at the provided email address and check your spam or junk folder if the confirmation email cannot be located in your inbox. If the email address was submitted incorrectly, you will not receive the email to access your e-tickets.
You can also login to your online account to verify the provided email address and contact
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
Can I add tickets to my order after it has been processed?
No, you will have to create a new order.
Are tickets transferrable to family members OR friends?
Yes, you can transfer tickets to anyone you like!
However, 3-Day tickets are not able to be transferred after the first day is used. So once a 3-Day ticket is used by a ticketholder even once, the ticket will not be transferrable to anyone else.
Can I upgrade my ticket?
You are able to upgrade to a higher ticket tier for tickets purchased ONLY if you are the original purchaser. Any transferred tickets are only eligible for purchaed upgrades if made by the orginal purchaser.
For any questions on this contact us at:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
Upgrades are also applicable on discounted orders but the discount percentage will not be applicable.
Can I receive the tickets by email, SMS, or WhatsApp?
All tickets are digital and delivered through the NOFOMO App only. Your confirmation email will outline how you can download the app on the Apple App or Google Play store to receive your tickets.
I want my tickets to be mailed to me, is that possible?
All tickets are digital and delivered through the NOFOMO App only. Your confirmation email will outline how you can download the app on the Apple App or Google Play store to receive your tickets.
My ticket is not uploading to the app
Please check the QR code on your order confirmation email where you can find a tutorial on how to retrieve your ticket
Download the NOFOMO App on the Apple App store or Google Play store.
Login using the email and mobile you registered with and you will find your tickets