SOUNDSTORM25 FAQs

We’re back and louder than ever!
We're excited to announce our return on December 11-12-13, 2025🌪⚡️

Soundstorm takes place in Banban, Riyadh.

You have to be at least 16 years old to attend Soundstorm.

At Soundstorm we have something for everyone, please follow us on social media to get all the latest udpates on artist announcements!

You will need a physical or digital copy of your ID to enter the Festival and may be asked to show this upon entry.

Please make sure you download the NOFOMO App and create an account using the same email and mobile number that you used to purchase your tickets.

Soundstorm is your place to dress to impress🕺🏻 Keep in mind that it gets chilly in December - so dress warmly.
Please respect local customs - Security reserves the right to deny entry to anyone dressed inappropriately

Yes, the festival is equipped to serve all individuals. Music is for everyone! 🕺

Please be aware that bag checks will be made by security BEFORE you enter the event.
Our Security team may also ask you to empty your pockets should they suspect you are carrying any prohibited items.

No, unfortunately only small bags will be allowed onsite. Please drop your luggage off before you head to the festival.

Soundstorm festival is an open and safe space for everyone to celebrate. The safety of our attendees is our top priority. In the case of encountering any incident please reach out to the closest organizer from our team and they will help you accordingly as we have a zero tolerance policy towards all forms of harassment.

We also have our RESPECT team onsite to aid and assist if you are feeling uncomfortable. Please look out for them in the red vests throguhout the festival.

Yes, you can use your own car to reach and leave the festival, and there will be dedicated parking areas for each ticket tier 🌪🚗

Yes, you can use Taxi, Careem, and Uber to reach and leave the festival. Have ‘em drop you off at your ticket tier entrance 🌪🚕

The NOFOMO app is designed to make your entry experience into all of our events drama free! This is the only way to receive your ticket for our events.
Please make sure to download the App on Google Play or the Apple App store to get your ticket.

All tickets are available in the NOFOMO app only.
Please make sure you download the NOFOMO App and create an account using the same email and mobile number that you used to purchase your tickets

No problem! Simply open the app, select the tickets you wish to transfer, and follow the prompts to complete the process. Your friend will also need to have downloaded the app. It’s quick and straightforward!

If your friend has accepted the ticket, you cannot cancel the transfer. However, if they haven't accepted it yet, you can click on 'Revoke' to get the ticket back.

Please try to have a connection to access the app when you arrive at the venue. Screenshots of your ticket will not be allowed.
If you cannot access your ticket on the app once you're at the event, please visit our Ticket Resolution team and they will assist you.

Cool! Just accept the ticket from your tickets section in the app, and you will have it !

Please contact any of the following channels:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473

Please contact any of the following channels:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473

Please contact any of the following channels:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473

Unfortunately your ticket cannot be changed to another date and is valid only for the date you purchased it for.

No, once the purchase is complete the ticket order can not be cancelled or modified and no refunds will be given.

A confirmation email will be shared upon completion of your purchase - please note it can take up to 30 minutes for the link to arrive at the provided email address. Please check your spam or junk folder if the confirmation email cannot be located in your inbox. If the email address was submitted incorrectly, you will not receive your purchase confirmation email.
You can also login to your online account to verify your email address and contact:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473

A confirmation email will be shared upon completion of the purchase and tickets will be shared closer to the event date. Please note that it can take up to 30 minutes for your confirmation email to arrive at the provided email address and check your spam or junk folder if the confirmation email cannot be located in your inbox. If the email address was submitted incorrectly, you will not receive the email to access your e-tickets.
You can also login to your online account to verify the provided email address and contact
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473

No, you will have to create a new order.

No, you will have to create a new order.

Yes, you can transfer tickets to anyone you like!
However, 3-Day tickets are not able to be transferred after the first day is used. So once a 3-Day ticket is used by a ticketholder even once, the ticket will not be transferrable to anyone else.

You are able to upgrade to a higher ticket tier for tickets purchased ONLY if you are the original purchaser. Any transferred tickets are only eligible for purchaed upgrades if made by the orginal purchaser.
For any questions on this contact us at:
contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
Upgrades are also applicable on discounted orders but the discount percentage will not be applicable.

All tickets are digital and delivered through the NOFOMO App only. Your confirmation email will outline how you can download the app on the Apple App or Google Play store to receive your tickets.

All tickets are digital and delivered through the NOFOMO App only. Your confirmation email will outline how you can download the app on the Apple App or Google Play store to receive your tickets.

Please check the QR code on your order confirmation email where you can find a tutorial on how to retrieve your ticket
Download the NOFOMO App on the Apple App store or Google Play store.
Login using the email and mobile you registered with and you will find your tickets