SoundStorm Festival FAQ
General Inquiries
Is Soundstorm an annual event?
Yes! Soundstorm shakes up Riyadh every year in Banban 🌪⚡️
When is Soundstorm?
We’re back and louder than ever on December 14-15-16, 2023🌪⚡️
What is Soundstorm age requirement?
You have to be at least 16 years old to attend Soundstorm.
What is the Soundstorm dress code?
Soundstorm is your place to dress to impress🕺🏻 Keep in mind that it gets chilly - so dress to keep warm.
Where does Soundstorm take place?
Soundstorm is located in Banban, Riyadh.
When are you announcing the lineup?
Stay tuned for the big announcement and prepare to be amazed🎊🌪️
Ticket Tiers
General ticket inquiries?
Soundstorm has a range of tickets to choose from. Learn more about our different tickets thru the link https://mdlbeast.com/events/soundstorm-2023/tickets Get 'em now for the best prices! 🌪⚡️
GA ticket type inquiry?
Our General Admission ticket grants you entry to the festival grounds and all 8 stages as well as complimentary parking. You will also receive SAR25 credit for food and beverages. Check out the link to learn more 🌪⚡️ https://mdlbeast.com/events/soundstorm-2023/tickets
VIB ticket type inquiry?
With our VIB ticket, you can access the elevated platforms, special viewing areas across all stages, SAR100 credit on food and beverages, and more. Check out the link to learn more.🌪⚡️ https://mdlbeast.com/events/soundstorm-2023/tickets
VIB+ ticket type inquiry?
With only limited tickets available, our VIB+ grants you side stage access and golf-cart transportation between stages and more. Check out the link to learn more 🌪⚡️ https://mdlbeast.com/events/soundstorm-2023/tickets
For additional details on VIB+ and VIB Balcona
For more details and additional info, you can email vibsales@mdlbeast.com
VIB Balcona ticket type inquiry?
In addition to the VIB perks, VIB Balcona offers a private table for you and your crew. Check out the link to learn more 🌪⚡️ https://mdlbeast.com/events/soundstorm-2023/tickets
VIB BOX ticket type inquiry?
To book or inquire about our VIB BOX, please email vibsales@mdlbeast.com 🕺
Do you offer VIB Packages?
We’ve added something new!! This year, you can book your accommodation at the InterContinental Durrat Al Riyadh Resort & Spa and avoid the traffic. Check out the link to learn more 🌪⚡️ https://mdlbeast.com/events/soundstorm-2023/tickets
What are the differences between all ticket tiers?
Hello please find the ticket tier differences and perks listed on our wesbite
Ticket Inquiries
Is there a premium ticket this year?
Hey there, we’ve replaced the Premium with a bigger and better VIB tier with more offerings and a better price ;)
Check out the details on our website https://mdlbeast.com/events/soundstorm-2023/tickets
Do we have to bring our ID’s upon entering the festival?
Yes, kindly make sure you bring your ID card upon entering the festival in case it is requested.
What forms of payment are accepted to pay with for tickets?
Hello there, you can pay with any of the following cards Visa, Mastercard, Mada, and Tabby, or using Apple Pay
How and where do I purchase tickets from?
You can now purchase your tickets online from our website https://mdlbeast.com/events/soundstorm-2023/tickets 🌪⚡️
Ticket prices are high?
Soundstorm has a range of ticket types and prices, there's something for everyone! For more info on tickets check out the link https://mdlbeast.com/events/soundstorm-2023/tickets 🌪⚡️
Is there any special discount for early buyers?
Our first release offers the biggest discount. Remember to get ‘em early to save! For more info check out the link https://mdlbeast.com/events/soundstorm-2023/tickets 🌪⚡️
Is there any special discount for group purchases?
We have a range of different ticket categories that are suitable for everyone! Our VIB Balcona is specifically designed for groups of 8 or 16. For more info on tickets check out the link https://mdlbeast.com/events/soundstorm-2023/tickets🌪⚡️
Who are the official resellers of Soundstorm tickets?
We’re constantly updating and adding resellers to our program. Please visit our website to check the full list: https://mdlbeast.com/en/resellers 🌪⚡️
What is the maximum number of tickets I can purchase?
You can purchase up to 20 tickets per transaction, however there is no limit to the number of transactions 😎
Can I refund my ticket?
No, unfortunately we do not offer a refund or exchange policy for Soundstorm 2023 tickets.
Can I change the entry date of the ticket?
No, unfortunately we do not offer a refund or exchange policy for Soundstorm 2023 tickets.
Can I resell my ticket?
Once purchased, reselling tickets is not permitted by MDLBEAST.
Can I give my ticket to someone else?
Yes, you can purchase any ticket tier and give them to your friends and family 😍
Can I upgrade my ticket?
Please contact the customer care unit to submit an upgrade request by calling the number +966115100475 or sending an email through care@mdlbeast.com
What additional benefits do I get when I upgrade my ticket?
You will receive all the benefits of the selected tier! For details on the different tickets benefits and perks, check out our website https://mdlbeast.com/events/soundstorm-2023/tickets
I bought a premium ticket for SS23 what happens now?
Rest assured, as a Premium Purchaser, you can expect an enhanced experience at SoundStorm 2023. For further information and updates regarding your ticket status, please keep an eye on your inbox.
Festival Facilities and F&B
How do you redeem food vouchers?
Instructions on how to avail the complimentary wallet credit will be available closer to the festival date.
Customer Care
Customer Care number and email:
Please contact our Customer Service team via at +966115100475 via email,
care@mdlbeast.com
Or you can chat to them via
https://api.whatsapp.com/send?phone=966559114473&text=Hi
Customer Care working hours:
Our customer care unit working hours are from 12:00pm to 9:00pm during weekdays, and 3:00pm to 11:00pm during weekends.