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SoundStorm Festival FAQ

General Inquiries

Yes! Soundstorm shakes up Riyadh every year in Banban 🌪⚡️


We’re back and louder than ever on December 14-15-16, 2023🌪⚡️


You have to be at least 16 years old to attend Soundstorm. 


Soundstorm is your place to dress to impress🕺🏻 Keep in mind that it gets chilly - so dress to keep warm.


Soundstorm is located in Banban, Riyadh.


Stay tuned for the big announcement and prepare to be amazed🎊🌪️

Ticket Tiers

Soundstorm has a range of tickets to choose from. Learn more about our different tickets thru the link https://mdlbeast.com/events/soundstorm-2023/tickets Get 'em now for the best prices! 🌪⚡️


Our General Admission ticket grants you entry to the festival grounds and all 8 stages as well as complimentary parking. You will also receive SAR25 credit for food and beverages. Check out the link to learn more 🌪⚡️ https://mdlbeast.com/events/soundstorm-2023/tickets


With our VIB ticket, you can access the elevated platforms, special viewing areas across all stages, SAR100 credit on food and beverages, and more. Check out the link to learn more.🌪⚡️ https://mdlbeast.com/events/soundstorm-2023/tickets


With only limited tickets available, our VIB+ grants you side stage  access and golf-cart transportation between stages and more. Check out the link to learn more 🌪⚡️ https://mdlbeast.com/events/soundstorm-2023/tickets


For more details and additional info, you can email vibsales@mdlbeast.com 


In addition to the VIB perks, VIB Balcona offers a private table for you and your crew. Check out the link to learn more 🌪⚡️ https://mdlbeast.com/events/soundstorm-2023/tickets


To book or inquire about our VIB BOX, please email vibsales@mdlbeast.com 🕺


We’ve added something new!! This year, you can book your accommodation at the InterContinental Durrat Al Riyadh Resort & Spa and avoid the traffic. Check out the link to learn more 🌪⚡️ https://mdlbeast.com/events/soundstorm-2023/tickets


Hello please find the ticket tier differences and perks listed on our wesbite

https://mdlbeast.com/events/soundstorm-2023/tickets

Ticket Inquiries

Hey there, we’ve replaced the Premium with a bigger and better VIB tier with more offerings and a better price ;) 

Check out the details on our website https://mdlbeast.com/events/soundstorm-2023/tickets


Yes, kindly make sure you bring your ID card upon entering the festival in case it is requested.


Hello there, you can pay with any of the following cards Visa, Mastercard, Mada, and Tabby, or using Apple Pay


You can now purchase your tickets online from our website  https://mdlbeast.com/events/soundstorm-2023/tickets 🌪⚡️


Soundstorm has a range of ticket types and prices, there's something for everyone! For more info on tickets check out the link https://mdlbeast.com/events/soundstorm-2023/tickets 🌪⚡️


Our first release offers the biggest discount. Remember to get ‘em early to save! For more info check out the link https://mdlbeast.com/events/soundstorm-2023/tickets  🌪⚡️


We have a range of different ticket categories that are suitable for everyone! Our VIB Balcona is specifically designed for groups of 8 or 16. For more info on tickets check out the link https://mdlbeast.com/events/soundstorm-2023/tickets🌪⚡️


We’re constantly updating and adding resellers to our program. Please visit our website to check the full list: https://mdlbeast.com/en/resellers 🌪⚡️


You can purchase up to 20 tickets per transaction, however there is no limit to the number of transactions 😎


No, unfortunately we do not offer a refund or exchange policy for Soundstorm 2023 tickets.


No, unfortunately we do not offer a refund or exchange policy for Soundstorm 2023 tickets.


Once purchased, reselling tickets is not permitted by MDLBEAST. 


Yes, you can purchase any ticket tier and give them to your friends and family 😍


Please contact the customer care unit to submit an upgrade request by calling the number +966115100475 or sending an email through care@mdlbeast.com


You will receive all the benefits of the selected tier! For details on the different tickets benefits and perks, check out our website https://mdlbeast.com/events/soundstorm-2023/tickets 


Rest assured, as a Premium Purchaser, you can expect an enhanced experience at SoundStorm 2023. For further information and updates regarding your ticket status, please keep an eye on your inbox.

Festival Facilities and F&B

Instructions on how to avail the complimentary wallet credit will be available closer to the festival date.

Customer Care

Please contact our Customer Service team via at +966115100475 via email,

care@mdlbeast.com

Or you can chat to them via

https://api.whatsapp.com/send?phone=966559114473&text=Hi


Our customer care unit working hours are from 12:00pm to 9:00pm during weekdays, and 3:00pm to 11:00pm during weekends.