XP MUSIC FUTURES FAQs
Event Information
When is XP Music Futures?
XP opens its gates to you December 5, 6, & 7, 2024.
Where is XP Music Futures located?
XP2024 will be taking place at Jax📍 District Ad Diriyah
Who will be performing at XP Music Futures?
We work with regional and local promoters to showcase their music experiences by designing the line up and visual design for the XP Nite activation spaces. We will offer a wide-range of sounds and scenes to explore.
When are you announcing the lineup?
Lineup announcements are ongoing. Stay tuned for big announcements and prepare to be amazed, we have so many surprises coming for you! 🎊🌪️
What time does XP Music Futures happen?
Day Programming is on Thursday from 3pm - 730pm, Friday from 115pm - 730pm, and Saturday from 1pm - 715pm Nite Programming will run all 3 days from 8pm - 2am Please refer to schedules for the most up to date timing.
When am I able to enter the event?
You can enter the event up to one hour before programming starts. Day/Full Tickets can enter on Thursday from 2pm, and Friday and Saturday from 12pm Nite Ticketholders can enter from 7pm onwards on all 3 days. Last entry for Day Ticketholders on all 3 days is 645pm.
Can I bring my kids?
The whole family can join the fun at XP DAY! With entry to anyone over 3 years of age we have workshops, activities and more designed just for our young maestros. Anyone under 12 is welcome to attend for free during the Day until 430pm as long as you arrive with a Guardian. If you are 12-16 years old, you are also welcome to attend for free on a Day Ticket, until 430pm only. The minimum age to attend XP Nite Programming is 16+ and applies after 645pm on all nights.
Will I need to get my ID to enter?
You will need a physical or digital copy of your ID to enter the Festival and may be asked to show this upon entry.
What is the XP Music Futures dress code?
Dress to impress but please respect local customs - Security reserves the right to deny entry to anyone dressed inappropriately
What kind of payments do you take at XP Music Futures?
It is a cashless event. Accepted forms of payment include Visa, Mastercard, Mada, and Apple Pay.
Is XP Music Futures equipped to service Persons with Disabilities?
Yes, the XP Music Futures is equipped to service People with Disabilities, however, there will be no discount on the ticket price.
Are there First Aid services at XP Music Futures?
Yes we will have First Aid services at XP Music Futures.
Are there Information Booths at XP Music Futures?
Yes, there will be an Info Booth at XP Music Futures.
Will there be Locker storage at XP Music Futures?
Unfortunately, we will not have locker storage at XP Music Futures.
Are there ATM's available onsite?
Unfortunately, we will not have any ATM's available onsite.
Are there phone charging stations at XP Music Futures?
Unfortunately, we will not have phone charging stations onsite.
What kind of Food will be available at XP?
We have plenty of food and beverage options to satisfy any cravings and dietary restrictions. Because of this, kindly leave your snacks behind!
Will there be Shisha available at XP Music Futures?
No, shisha will not be available at XP Music Futures.
Will there be merchandise available for purchase at the event?
Yes, there will be a merchandise booth where you can pick up anything you need!
Is there Lost and Found at XP ?
Yes, please drop off any found items at the Information Booth or contact care@mdlbeast.com or 920000208 to report something that you have lost.
Event Policies
What are the prohibited items that I am not allowed to enter with?
Outside food and drinks weapons, drugs, laser pens, medications without doctors prescription, horns and loud hailers, non-religious or non-medical face masks and coverings, whistles, fireworks, glass and glass cups, perfumes, aerosol sprays, spray paint, graffiti pens, luggages and large bags, large umbrellas, flag poles, shooting/selfie sticks, high-visibility and safety vests, candles, lanterns, folding chairs and tables.
What if I am found with a prohibited item?
Any prohibited items found on you will be handed over to the local authorities. We abide by KSA law and have a zero tolerance policy towards any form of drugs or alcohol at our events.
Will my bag be checked before I enter the event?
Please be aware that bag checks will be made by security BEFORE you enter the event. Our Security team may also ask you to empty your pockets should they suspect you are carrying any prohibited items.
I have been involved in an uncomfortable situation onsite and I am feeling unsafe.
XP is an open and safe space for everyone to celebrate. The safety of our attendees is our top priority. In the case of encountering any incident please reach out to the closest organizer from our team and they will help you accordingly as we have a zero tolerance policy towards all forms of harassment. We also have our RESPECT team onsite to aid and assist if you are feeling uncomfortable. Please look out for them in the red vests throguhout the festival.
Can I bring my own food into XP Music Futures?
Outside food and drinks are not allowed.
What is your policy on taking photos/recording videos at XP ?
No professional recording equipment or cameras are allowed. You may take photos and videos but please make sure to be courteous of other guests and respect their privacy!
Transportation and Parking Information
Is there parking available at XP Music Futures?
As a guest, please park at Jax. Once parked, there will be a shuttle service available to transport you to the event site. The shuttle service operates on a loop and starts at 10:00 AM
Will I be able to walk from the parking to XP Music Futures?
You sure can!
Where can I drop off guests for the event?
You can drop off patrons at the designated drop-off point, which is located here
Ticket Information
What ticket types do you have for XP Music Futures Conference?
We have three ticket types.
Our XP Day ticket gives you access to our day programming, with workshops, fishbowls, interactive sessions and more to help you gain the best insights on all things regional music.
Our XP Nite ticket is your pass to multi-genre performances hosted by the best regional promoters in brands for an enriching Nite of dancing, connection and music.
Get the best of both with our Full XPerience pass - giving you a full dose of all XP has to offer - whether for one day, 2 days, or the Full weekend XPerience!
How can I get tickets for XP Music Futures?
You can grab your tickets for XP Music Futures here
Is there anywhere offline that I can buy tickets to XP Music Futures?
It's best to secure your tickets by buying them online here. Limited tickets will be available at the entrance and subject to availability
What is NoFomo?
NoFomo is our new MDLBeast app that where you will be able to buy and access all your tickets for all of our amazing events! Please download it from the Apple App Store, or Google Play store as this will be the only way to enter the venue.
What is the NOFOMO app?
The NOFOMO app is our new app designed to make your entry experience into all of our events drama free! This will be the only way to receive your ticket for our events. Please make sure to download the App on Google Play or the Apple App store to get your ticket.
What if I buy tickets for my friends?
No problem! Simply open the app, select the tickets you wish to transfer, and follow the prompts to complete the process. Your friend will also need to have downloaded the app. It’s quick and straightforward!
How do I cancel transferring the ticket to my friend?
If your friend has accepted the ticket, you cannot cancel the transfer. However, if they haven't accepted it yet, you can click on 'Revoke' to get the ticket back.
I do not have data or wi-fi, how will I access my ticket at the event?
Please try to have a connection to access the app when you arrive at the venue. Screenshots of your ticket will not be allowed. If you cannot access your ticket on the app once you're at the event, please visit our Ticket Resolution team and they will assist you.
I purchased my ticket from a Reseller company, and their email directed me to the NOFOMO app - where can I find it?
Cool! Just accept the ticket from your tickets section in the app, and you will have it !
I don't see my ticket in the NOFOMO app - what should I do?
Please contact any of the following channels:
contact: contact@nofomo.com
Phone: +966 92 000 0208
WhatsApp: +966 55 911 4473
What are the accepted forms of payment for purchasing tickets?
Accepted forms of payment include Visa, Mastercard, Mada, and Apple Pay and Tabby
Are there any Group Discounts?
There are NO discounts on group tickets.
Does one ticket include access to multiple events?
If you purchased a 1-Day/Nite ticket, then it will only be available for 1 day/nite of the event. Please purchase a 3-Day/3-Nite TIcket to gain accss to all 3 Days/Nites of XP Music Futures, or a Full Xperience Pass to enjoy the fun all the way through!
What is the maximum number of tickets I can purchase?
MDLBEAST has a maximum limit of 20 tickets per transaction.
Is there any official channel to sell my ticket?
All sales are final and we do not provide a way for you to resell your ticket.
Can I change the entry date of my ticket?
Generally, orders cannot be modified. However, if you have a specific request, please get in touch with our Customer Care department via email or telephone and they will assist you further.
Can I refund my ticket?
No, we do not offer a refund or exchange policy for our tickets.
Can I give my ticket to someone else?
No problem! Ticket transfers are fine by us.
How do I upgrade my ticket?
Please contact the customer care unit to submit an upgrade request by calling the number +966920000208 or sending an email through care@mdlbeast.com
Customer Care
I purchased a ticket through NoFomo.com but I haven't received it - what do I do?
Please contact the customer care unit by calling the number +966920000208 or sending an email through care@mdlbeast.com and they will be able to look into this for you.
I purchased a ticket to XP Music Futures but my transaction didn't go through?
Please check with your bank first to see if there was a problem with the transaction.
If not - Send us an email to care@mdlbeast.com or call us on +966920000208
I purchased a ticket to XP Music Futures but I haven't received it - what should I do?
Check your spam/junk email folder. If not found, contact our Customer Care unit through any of our support channels: Email: Care@mdlbeast.com Phone: +966920000208