PERSONAL SPACE

Personal Space is a program committed to creating a safer, more respectful music and entertainment culture. Personal Space supports a zero-tolerance policy on harassment. It is set to continuously evolve over time in line with the surrounding culture, as well as expand to work with other partners across the industry and the world.

Our community

Our community is a group of people that share the same values and beliefs. We want you to have fun, dance in the crowd and make new friends, and we are committed to making the experiences safer for everyone.

WE ARE
COMMITTED TO:

  • Upholding our zero-tolerance policy on harassment. 
  • Communicating our values to everyone who works for us, and with us.
  • Making everyone – all genders, races, religions – feel welcome in our online and offline spaces.

WE EXPECT YOU TO:

  • Follow our zero-tolerance policy on harassment.
  • Listen to and respect each other’s beliefs, opinions, and boundaries
  • Challenge yourself and your friends to be more mindful of others.
  • Look out for each other: Ask “are you ok?” If you think someone needs help. A helpful bystander should take action if and when they see something. If you see something, say something!

WHAT WE
ARE DOING:

  • We will enforce the Code of Conduct and remove any patron who breaks the anti-harassment policy, or engages in behavior that does not comply with local government and state laws with regards to the abuse of illegal substances. Relevant authorities will be notified.
  • We are deploying security measures provided by the internationally known Event Security Management (ESM), a well-established company throughout the Kingdom. All security, Health & Safety Executives, crowd management personnel, training, deployment, and staff calculations will exceed internationally accepted standards. 
  • All executive-level staff in the operations department will also be trained with the same protocols.
  • We are conducting training for all security personnel to include conflict resolution, anti-harassment, and customer care. In addition to basic first aid, a portion of the staff will be trained in Mental Health First Aid.
  • Crowd Safety: our highly trained experienced staff are committed to ensuring your safety. MDLBEAST are deploying trained safety staff who will be easily recognizable and prepared to assist our patrons at a moment’s notice. 
  • Event Ambassadors: recognizable from their unique MDLBEAST highly visible apparel, are always happy to help with any questions you might have or assistance you might need.
  • A police presence will be throughout the event.
  • Bag checks upon entering.

WHAT TO DO IF...

You lose your friends

If you lose your friends and cannot get in touch with them, go to one of our badge-wearing staff and they’ll help you locate them or use our app to request assistance.

You want some time to chill out from the crowd

Go to one of our dedicated relaxing areas and kick back a bit. Enjoy the quieter atmosphere and if you need anything, just ask one of our staff in the area.

You experience harassment, violence, or other types of discrimination

Speak to a member of staff or use (the app) to tell us what has happened. We will support you and listen to you. We will treat the issue confidentially unless you ask us to do otherwise.
Our wish is to ensure your time with us at Soundstorm and at all MDLBEAST events is valuable, respected and most of all enjoyable. We recognize that all of our patrons are individuals and respect each person’s needs as their own. Please do not hesitate to share your feedback with our team. The more we understand your experience the better we are able to serve you. And remember,

If you see something, say something!

You can contact the appropriate authorities via:

SOCIAL PROTECTION CALL CENTER

HARASSMENT HOTLINE

THROUGH THE APP

Kollona Amn

HARASSMENT HOTLINE

Need more information, or a better understanding of harassment?

WHAT IS HARRASMENT?

Harassment is unwanted behavior that makes people feel intimidated or humiliated. It may be verbal (like making comments about someone), but it doesn’t have to be spoken, it could be online, such as sending inappropriate messages, pictures, or videos to someone, privately or publicly. It may also be physical, such as fighting people or hurting them. 

With sexual harassment, the focus is on things like a person’s appearance, body parts, or sexual activity. This might mean staring at someone, forcing them to talk to you, touching them without their consent, or sending them obscene messages or images on social media.

WHAT DO WE MEAN BY:

Victim

Someone who has been physically or emotionally harmed or disrespected as a result of harassment.

Bystander

Someone who sees something happening to someone else. Passive bystanders don’t intervene, active bystanders try to do something to improve the situation – from stepping in and speaking up for someone else, to alerting a member of staff to the problem. Remember the following: If you see something, say something!

Crowd Safety

our highly trained experienced staff are committed to ensuring your safety. MDLBEAST are deploying trained safety staff who will be easily recognizable and prepared to assist our patrons at a moment’s notice.

Event Ambassadors

recognizable from their unique MDLBEAST highly visible apparel, are always happy to help with any questions you might have or assistance you might need.

HOW TO IDENTIFY HARASSMENT?

There are many forms of harassment, including, but not limited to: 

  • Stalking.
  • Forcing people to talk to you.
  • Invading other people’s space.
  • Staring or blocking people.
  • Touching people without their express consent.
  • Fighting or engaging in any action that may harm or bring discomfort to anyone.
  • Making sexual jokes, and other sexual comments.
  • Using taunting, intimidating, abusive, humiliating, or offensive language.
  • Making obscene or offensive gestures, and making or displaying sexual drawings / messages (banners / signs) or photographs.
  • Sending offensive emails, tweets, or comments on social networking sites.
  • Damaging property that doesn’t belong to you.

STILL LOOKING
FOR A BETTER
UNDERSTANDING?

When you're standing at a counter and you decide to strike up a conversation with someone next to you

  • Try to keep a reasonable distance and not get up in their face. No one likes a close talker.
  • Take a hint. If they move away from you or turn their head away that might be your cue to stop talking.
  • Don’t say “hey beautiful” or tell them to “smile.” Don’t continue to try and engage them in conversation if they are not interested.

When your favorite song comes on and you feel the urge to dance

  • Respect other people around you. Don’t push into them or block their path. If you accidentally bump into someone else, be polite. Say ‘sorry.’
  • Keep your hands to yourself. Don’t grab people and make them start dancing with you.

Just because you are behind a screen, it doesn't mean it's not harassment

  • We do not tolerate any cyberbullying, especially when it’s reiterated and persistent. Unfair and excessive criticism, insulting or any post, email, message, or image that constitutes harassment will not be accepted.

ACTIVE BYSTANDER GUIDE

WHY IT MATTERS

A gig, a festival, a social platform – these are all community spaces. When someone in the community experiences disrespectful, uncomfortable or violent behavior, it’s everyone’s problem. 

This kind of behavior often gets ignored, because:

  • We don’t recognize it as harassment.
  • We don’t see anyone else doing anything about it – so we assume it’s not a problem.
  • We’re embarrassed or scared to speak up.
  • We don’t know what to do or say to make the situation better.

But this is a problem because:

  • It means it keeps happening. It might be unintentional, but our silence sends a message of support to the harasser rather than the victim.

So... what can you do?

  • Understand what kind of behavior constitutes harassment.
  • Trust your instincts – if a situation doesn’t seem “right” to you, go with your gut. 
  • Know that you can do something to help.
  • Intervene.

If you see something, say something!

HOW TO INTERVENE

Your options will depend on what’s going on and who else is around. 

  • First of all: assess the scene. If you’re worried that stepping in might escalate the situation, tell us and our trained staff will assist.
  • Check in with the person who is being targeted first. Be neutral and friendly. Ask ‘are you ok?’ 
  • Distract the harasser. Start a conversation, pretend you recognize or know the person being harassed or call them over to join you. Give them an ‘out’ to leave a situation.
  • Use neutral body language if directly challenging a harasser. ‘That’s not okay.’ or ‘Stop.’ Keep it short and clear – this is not a debate. Aggressive bystanders aren’t helpful, so keep calm. 
  • Let the person targeted take the lead on next steps – if they want to be left alone, respect that.
  • If it’s your friend who is coming on too strong to someone, interrupt, distract, or redirect the situation. 

DIFFERENCE BETWEEN TALKING AND HARASSING

WHAT'S THE DIFFERENCE BETWEEN MAKING FRIENDS... AND HARASSING SOMEONE?

MAKING FRIENDSHARASSMENT
Is reciprocalIs one sided
Is constructiveIs belittling and hurtful
Is funIs irritating
Respects personal boundariesViolates personal boundaries

WHAT IS CONSENT

WHAT DOES IT MEAN TO GIVE CONSENT?

  • To give permission
  • To say ‘yes’ or ‘no’
  • To be allowed to do something

WHAT DOES IT SOUND LIKE?

  • ‘Yes’
  • ‘Sure’
  • ‘Of course,’
  • ‘Yes please’ 
  • Positive, enthusiastic, and convinced

CONSENT IS NOT SOMETHING THAT ONCE GIVEN CANNOT BE TAKEN BACK.

REMEMBER THAT YOU CAN ALWAYS CHANGE YOUR MIND.

CONSENT IS NOT SOMETHING THAT ONCE GIVEN CANNOT BE TAKEN BACK.

WHAT CAN YOU SAY IF YOU DO NOT GIVE CONSENT?

  • ‘I don’t feel like it right now’
  • ‘Maybe another time’ 
  • ‘I don’t like that’ 
  • ‘No’
  • ‘I don’t want that’
  • ‘No thank you’

WHERE TO REPORT SEXUAL HARASSMENT

You can contact the appropriate authorities via:
  • Social protection call center: 1919
  • Through the app: Kollona Amn
  • Harassment Hotline: 999911996
  • Human Rights Commission: 0114185100