FAQs

GENERAL

What is MDL BEAST?

Mdl Beast is a festival that provides a continuous experience of music, art and culture. It showcases the best international artists along with the local talents. It’s the first of its kind within Saudi Arabia and it aims to pave the way to a whole new experience within the society it exists in.

When and where is MDL Beast?

MDL Beast takes place between the 19th to the 21st of December, just outside the capital city of Riyadh. The full venue address is Opposite the Durrat Al Riyadh Resort & Spa, Banban, King Fahd Road, Exit 6, Durrat, Riyadh 13567.

Is there an age minimum to attend?

MDL Beast is a 16+ years event.

What will the weather be like?

Riyadh in December typically experiences day time temperature fluctuating around 22 °C with a light breeze. The sun sets between 5:05 pm and 5:15 pm, with temperatures dropping to an average of 10 °C at night.

Will you be posting set times in advance?

Yes! Set times will be posted on our website and social media pages before the festival. You can also find them onsite via our Festival Guides.

Will there be prayer breaks?

Yes. Prayer Breaks are accounted for within the performance scheduling.

What are the festival hours?

Gates open at 4 pm on Thursday, Friday, and Saturday afternoon. The festival ends at 2:30 am on the following morning of all three nights.

What’s the best time to arrive?

You should definitely plan to arrive a couple of hours early to be on the safe side. Please be prepared for significant delays because of traffic. Carpool, for the easiest and fastest arrival and departure.

Will I be able to see every artist scheduled to play on a given day?

Unfortunately we cannot guarantee this. Many artists will be performing at the same time on different stages and some areas will have limited capacities. You should plan accordingly and arrive early if there’s a particular performer you really want to see. Also, please remember that the line up is always subject to change.

Can I distribute flyers or promotional items inside the venue? What about outside?

No, the distribution of flyers for promotional items is not permitted on the event premises or in the parking lots.

Is smoking allowed inside?

Yes, but only in designated smoking areas of the festival site.

Are e-cigs or vape pens allowed?

Yes, but again only in designated areas of the festival site. Please note that single-use minis (a.k.a. cig-a-likes), mid-sized e-cigs and vape pens are okay. However, no liquid refills will be allowed into the festival.

Will there be a lost & found where I can look for my missing stuff? (keys, wallet, mobile phone, etc.)

Yes. There will be a Lost & Found at the festival near the main entrance. In the event that you find someone else's items, we request that you please hand them into the Lost & Found office directly.

Will there be medical services on site?

Yes. Medical stations will be clearly visible on site

Will there be electrical outlets or charging stations for mobile phones?

Electrical outlets for charging cell phones will be located in designated locations throughout the venue. Please remember to bring your own charger cord.

Can I bring a guitar or other musical instrument?

No, this will not be permitted on entry.

Can I get water on site? Will there be free water refills?

There will be free water refill stations located throughout the venue. You can also bring an empty, refillable, non-metal and non-glass water bottle or hydration pack.

TICKETS

Where do I buy my tickets?

Tickets are sold online on MDL Beast website and can be bought physically at Virgin Megastores.

When do tickets go on sale?

Tickets are on sale from the 4th December 2019 - while supplies last!

Can I buy a single-day ticket?

Yes, single-day tickets are available for Beaster, Platinum and Very Important Beast packages.

When will I receive my tickets?

If you purchase your tickets online through our website, you will receive the confirmed tickets on the registered email once the online transaction is completed. And if you purchase your tickets from Virgin Megastore, the tickets will be issued and printed on the spot.

I have an issue with my order. Who do I contact?

Please contact MDL Beast call center (working hours are 11 am to 11 pm): +966 (0)12 6028122

Do children receive free admission?

No. MDL Beast is strictly a 16+ years event.

Can I buy my tickets through a reseller?

It’s strictly prohibited to purchase tickets from any reseller, we cannot guarantee admission for such tickets.

Are the tickets refundable?

Tickets are not refundable.

Can I upgrade my ticket ?

Yes. You can upgrade your ticket on our official website MDLBeast.com and for more details please don't hesitate to contact our call center +966 (0)12 6028122

I bought a ticket for the wrong day, can I change ticket dates ?

Please contact our call center +966 (0)12 6028122 and they will be able to support you.

Will ID be required?

Yes in some cases you will be asked to produce a valid ID card (e.g to prove you are over 16 years of age). Please note that MDL Beast reserves the right of admission to the festival.

Do you only receive one wristband for the three-day pass?

You will receive a different wristband for each of the three days.

I cut my wristband off. Can I get into the venue with a wristband that has been cut? Can I receive a new one?

If a wristband is lost or damaged on the date during which the ticket was exchanged for a wristband, re-entry, re-issuance, and refunds will not be provided under any circumstances.

I will not be able to go to the event. Can I sell my ticket?

The reselling and transferring of tickets are prohibited. Legal actions may be placed on both the buyer and the seller. Purchasing tickets from anywhere other than our official ticket sites and outlets, including the black market, is illegal. Entry will be denied to those caught with tickets purchased illegally.

Do you sell tickets on the day of the show?

Subject to availability, tickets will be on sale at the box office located outside the venue on each day of the festival.

What are the benefits of each Ticket?

Please refer to the tickets page on mdlbeast.com for full details of the ticket packages available

GETTING HERE

How do I get to MDL Beast?

The MDL Beast festival is located outside the capital city of Riyadh. The venue address is Opposite the Durrat Al Riyadh Resort & Spa, Banban, King Fahd Road, Exit 6, Durrat, Riyadh 13567.

What about Taxis?

A designated dropoff and pickup location will be available for taxis.

Can I park at the festival grounds?

Yes. Different tiers of parking are available depending on the ticket package purchased.

Where should I stay? Do you recommend any specific accommodation?

Whether you'd like to stay close to the festival site or prefer to base yourself out of Riyadh, there are a variety of incredible hotels and resorts within easy driving distance. Almosafer.com could be a useful resource to assist you in your search for accomodation.

AMENITIES

What are my food options?

The Global Street Food Market at MDL Beast will feature over 60 different food concessions catering to every taste, whilst the ticketed banquet hall and pop-up MNKY HSE restaurant will host full service fine dining experiences every night.

Will there be locker renting facilities onsite?

Yes

What forms of payment are accepted? Are there ATMs?

Credit, debit, and cash are all accepted. ATMs are available onsite.

Can I camp on site?

No, you cannot. If you would like an accommodation. Please check the following hotels for special rates:

SAFETY

What safety precautions will be in place?

The safety and security of attendees joining us for MDL Beast is a top priority. MDL Beast works in collaboration with relevant law enforcement agencies and private security companies to ensure the safety of our event. There are security measures at the gate to ensure your safety, as well as Stewards, roaming internal security. Any attendee refusing to undergo the security check will NOT be allowed into the festival grounds.

What items are prohibited?

– Weapons or harmful objects of any kind, including edged blades and sharp, pointy, or blunt bludgeoning objects
– Illegal drugs and drug paraphernalia
– Selfie sticks, totems, signs, posters, flags, and banners
– Drones and UAVs
– Bicycles, skateboards, scooters, roller/inline skates, and motorized vehicles
– Airboards, hoverboards, and Segways
– Bags larger than 12″ x 12″ x 6″
– Animals or pets
– Laser pointers or similar focused light devices
– Noise-making or distractive devices, including air horns, bullhorns, thunder sticks, and whistles
– Umbrellas, tents, and parasols
– Walkie­-talkies and two-way radios

– Food and beverages

How do I bring insulin or other medical-related items or supplies?

Please identify yourself to security before entering the venue. You will be asked to show ID and provide an official doctor’s note or prescription detailing the necessity of the item.
A dedicated medical centre will be in operation on the festival grounds, as well as a team of roaming paramedics on buggies.

ACCESSIBILITY

Is MDL Beast wheelchair-accessible?

The venue is fully navigable for people with mobility disabilities. We encourage all guests with mobility disabilities to bring personal forms of transportation, including wheelchairs and scooters.

Will I be able to enter and exit the festival as I wish?

Yes

Where is the nearest gas station?

The nearest gas station is approximately 4 kilometers away from the festival grounds.

What's the best time to arrive?

We would advise that you plan to arrive a couple of hours early to be on the safe side. Please be prepared for significant delays because of traffic. We would encourage you to consider a Carpool with friends and family to facilitate a speedy arrival and departure.

CONTACT

How can I get updates?

For the latest updates on all things MDL Beast, you can sign up at mdlbeast.com or follow us on social media.

instagram.com/mdlbeast
facebook.com/MDLBeast
twitter.com//MDLBeast

Are you accepting press applications?

Please contact us at media@mdlbeast.com for any press related queries

Can my band play at mdl beast? Can I DJ at MDL Beast?

If you are interested in participating in future events, please visit our contact page and send us an email.

I'm a professional photographer. How do I make arrangements for a photo pass?

No professional photos are allowed to be taken without a permit or used as part of a press application. Any camera with a detachable lens will require the relevant professional permits.

Are you hiring workers, volunteers, photographers/video people, etc. for the event?

Not for this event. If you are interested for future opportunities, please visit our contact page and send us an email.

How do I become a food vendor?

If you are interested in participating in future events, please visit our contact page and send us an email.

Check out our
i

Apparently we had reached a great height in the atmosphere, for the sky was a dead black, and the stars had ceased to twinkle.